CollectLink is DRN's largest and most recognized web-based software solution developed to not only effectively connect the Lender to its external vendors but to accurate measure their performance, compliance to regulations and established SLAs.
When things get measured – things get managed.
> Managing Unsecured Debt with CollectLink
DRN recognizes that managing a recovery department for a Lending organization is not an easy task. Multiple collection agencies, software systems and assignment levels create a high amount of workload since it’s the recovery manager that not only ensures that the assignments are moving along from agency to agency but must also monitor and measure the agencies' effectiveness.
Powerful workflow sequences are created by you through our CollectLink software. Once you have established the decision manager work flow, day to day processes become fully automated yet still remain highly flexible.
Creating market-share races and incentive programs are easy now that they are integrated within the decision manager. Simply choose the criteria you wish to measure your agency partners with through the scorecard feature and your agencies will have their market-share allocations automatically adjusted according to their performance. If you measure performance through recoveries, service and compliance we’ve taken this into account as well. Lenders are enjoying increased results and service simply by executing their very own customized scorecard.
CollectLink enables each Lender to leverage each agency’s proprietary technology by enabling them to work from their own system. Through a simple daily file exchange, comprehensive and current reporting is only a mouse click away.
CollectLink has been designed to address every stage of the collection process including:
- Easy Inventory Reconciliation Process
- Three Stage Payment Processing
- Multiple Assignment Tenure Control Process with late closure identification
- Adhoc Query Reporting
- Documented Vendor Communication
- Shared Competitive Performance Statistics
- On-Line Agency Commission Bill Presentation
- Standardized Status Tracking
- Audit Controls
- Offside Reporting Collection data, notes and statuses are viewable at any time in a standardized format
> Managing Secured Debt with CollectLink
Mortgage Lenders work with law firms, field service representatives, REO representatives, trustees, property managers, appraisers, real estate agents, repossession agents, auctioneers and other business partners in the legal recovery process.
CollectLink helps you tie up the loose ends of your collection portfolio. Here are some of the ways CollectLink can benefit your organization through improved communication and reporting:
- CollectLink automatically downloads all credit grantor's instructions, data and documents through an electronic interface quickly and accurately.
- Communications with all business partners are done in real time, enabling secure and instantaneous response and a complete, permanent record of events.
- Powerful workflow rules automate file processing for efficient and effective file management.
- The performance of business partners can be compared for both speed and value, ensuring the best return for your investment.
- Real-time standard and customized reporting functionality. Internet based. Always available.
- Secure on-line data storage.
With CollectLink, files get completed faster, saving you time and money. Studies have found files get completed 34% faster with CollectLink.
CollectLink's unique power is the ability to enhance the process of collection for credit grantors and their collection agencies through fully-integrated, measurable reporting and communication capabilities.
It's a complete collaborative solution.
